Nike
VerifiedSportswear & Athletic Footwear
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7.4 / 10
Reputation Score
+0.3 this month
6.89
Avg Shake Score
+1.2 vs last month
34%
Response Rate
+8% this month
3 Active
Trend Alerts
2 new today
Top Complaints
AI-generated summary
Shipping takes too long and tracking is unreliable
Prices have increased significantly without quality improvement
Customer support is slow to respond and unhelpful
Sizing inconsistency across product lines
Top Praise
AI-generated summary
Exceptional build quality and durability of products
Stylish designs that stay ahead of trends
Great loyalty program with meaningful rewards
Mobile app experience is smooth and intuitive
Sentiment Over Time
Emotional trend analysis
Public Feedback Feed
Their customer support is absolutely terrible. Waited 3 weeks for a response and still no resolution. The product itself broke after 2 uses. Complete waste of money and time!
Same experience here! Their support team is non-existent.
Honestly blown away by the new product line. The quality is exceptional and delivery was faster than expected. This is how every brand should operate!
The mobile app redesign is gorgeous and so much faster. Finally they listened to user feedback. Keep it up!
Trending Near You
New York, US · This week
Shipping delays
342 mentions
New product launch
289 mentions
Price increase
201 mentions
App redesign
178 mentions
Customer support
134 mentions
Brand Management
Premium analytics & tools
Shipping delay complaint - Marcus T.
Mar 11, 2026
Price increase feedback - Derek W.
Mar 10, 2026
Support response time issue
Mar 8, 2026
Top Complaints
AI-generated summary
Shipping takes too long and tracking is unreliable
Prices have increased significantly without quality improvement
Customer support is slow to respond and unhelpful
Sizing inconsistency across product lines
Top Praise
AI-generated summary
Exceptional build quality and durability of products
Stylish designs that stay ahead of trends
Great loyalty program with meaningful rewards
Mobile app experience is smooth and intuitive
Trending Near You
New York, US · This week
Shipping delays
342 mentions
New product launch
289 mentions
Price increase
201 mentions
App redesign
178 mentions
Customer support
134 mentions